Community moderator
| Highest | $3,200 / mo · United States |
|---|---|
| Experience | 0–1 yrs |
| Degree | Not required |
| First paycheck | 10 to 14 days (via Upwork) or 2 to 6 weeks (via BPOs) |
Pay in the destination countries
Monthly, in US dollars. Each country is an Imora admission package — open one for that route's fees, language requirement and deadline.
| Country | Monthly |
|---|---|
| United StatesTOEFL 80–100 · $10–70k | $3,200max |
| CanadaIELTS 6.0–6.5 · CAD 20–40k | $2,800 |
| Hong KongIELTS 6.0–6.5 · HK–200k | $2,700 |
| SingaporeIELTS 6.5 · SGD 18–35k | $2,700 |
| United KingdomIELTS 6.0–7.0 · £11–38k | $2,700 |
| SwitzerlandIELTS 6.5 · CHF 0.9–8k | $2,600 |
What does the day look like?
Work is organized in 8-hour shifts to maintain 24/7 coverage, with entry-level moderators frequently assigned to evening, overnight, and weekend rotations. Daily operations run through Discord, Reddit ModTools, Discourse, and Steam Community Hubs, alongside ticketing platforms like Zendesk, Helpshift, Freshdesk, and Salesforce Service Cloud. Bot management relies on Dyno, Carl-bot, and MEE6, while content filtering uses Two Hat (Community Sift), Modulate (ToxMod), and ActiveFence.
About 55 percent of the day goes to queue processing, monitoring text and voice channels, removing malicious links, and issuing bans. Another 25 percent is spent sending pre-approved macro responses in Zendesk or Helpshift. Sentiment tagging and escalating critical incidents take 10 percent, and community engagement takes the remaining 10 percent. Playing games takes 0 percent of paid working hours; roughly 90 percent of the job is repetitive clerical surveillance and strict enforcement of platform rules.
Where does this lead?
Next step up
What do you make of this job?